Privacy Policy

We may collect information you provide directly to us, such as your name, email address, and any details submitted through contact forms or account registration. We may also collect information automatically when you use our website, including your IP address, browser type, device information, pages visited, and referring URLs, typically through cookies and similar tracking technologies.

If you connect a portfolio, wallet address, or exchange account to our services, we may collect information related to that connection strictly as necessary to provide the requested analysis features. We do not collect private keys or seed phrases, and we recommend you never share these with any service, including ours.

We use the information we collect to operate, maintain, and improve our website and services; to respond to inquiries and provide customer support; to personalize your experience; to send administrative communications such as updates to our terms or policies; and to monitor and analyze usage trends for internal purposes.

We do not use your information to provide individualized financial advice, and nothing collected or processed by Virgin AI constitutes a recommendation to buy, sell, or hold any asset.

We use cookies and similar technologies to remember preferences, understand how visitors interact with our website, and support basic site functionality. You can control or disable cookies through your browser settings; however, doing so may affect the availability of certain features.

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

We do not sell personal information. We may share information with third-party service providers who perform functions on our behalf, such as hosting, analytics, and customer support, subject to appropriate confidentiality obligations. We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you access our services from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a country with different data protection laws than your own. Where required, we take steps intended to ensure appropriate safeguards are in place for such transfers.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain processing or to request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within the timeframe required by applicable law.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Our website may contain links to third-party websites or services that are not owned or controlled by Virgin AI. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page with a revised "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details provided on our Contact page.